Privacy Policy

1. Who We Are

One Event — The Netherlands
Amsterdam, The Netherlands
Email: info@one-event.nl
Website: one-event.nl

When using our services or our website, we may obtain, store and process personal data. Your privacy is important to us. This policy explains how we handle your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Dutch data protection legislation.

2. What Data We Collect

We may collect and process the following data:

• Contact information: name, email address, phone number, company name — when you fill in our contact form or email us.
• Event-related data: group size, event dates, preferences and requirements — when you request a proposal.
• Website usage data: IP address, browser type, pages visited, time spent — collected automatically via cookies and analytics.

3. Why We Process Your Data

We process personal data for the following purposes:

• To respond to your enquiries and provide proposals
• To deliver our event management and DMC services
• To send relevant information about our services (only with your consent)
• To improve our website and user experience
• To comply with legal obligations

4. Legal Basis

We process your data based on:

• Consent: when you submit a contact form or subscribe to communications
• Contractual necessity: when we need your data to deliver our services
• Legitimate interest: to improve our website and understand how it is used

5. Cookies

Our website uses cookies to ensure proper functionality and to analyse website traffic. We use:

• Essential cookies: required for the website to function correctly
• Analytics cookies: to understand how visitors use our website (e.g. Google Analytics)

You can disable cookies in your browser settings at any time.

6. Data Sharing

We do not sell your personal data. We may share data with trusted third parties only when necessary to deliver our services (e.g. venue partners, transport providers) or when required by law. All third parties are required to handle your data in compliance with GDPR.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described above, or as required by law. Contact form submissions are retained for up to 2 years. Financial records are retained as required by Dutch tax legislation (7 years).

8. Your Rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data ("right to be forgotten")
• Restrict the processing of your data
• Data portability — receive your data in a structured format
• Object to processing based on legitimate interest
• Withdraw consent at any time

To exercise any of these rights, contact us at info@one-event.nl. We will respond within 30 days.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be published on this page with an updated revision date.

11. Contact & Complaints

If you have questions about this privacy policy or wish to make a complaint, contact us at info@one-event.nl.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): autoriteitpersoonsgegevens.nl.